Question 1

How big is a group?

Accepted Answer

Sixteen travellers at the absolute most, and usually twelve. Past that a group stops eating at one table, stops fitting in one boat, and stops being a group — it becomes a tour. The limit is the product, not a constraint on it.

Question 2

Can I come on my own?

Accepted Answer

About half of every group does, which means solo travellers are the norm rather than the exception you have to be brave about. There is no single supplement on shared rooms; if you would rather have your own, that is a straightforward add-on.

Question 3

How fit do I need to be?

Accepted Answer

Every journey carries a plainly stated daily distance and ascent, and we would rather talk you out of one than have you dread day four. Walking journeys average five to seven hours on foot; the slow routes rarely pass three.

Question 4

What is actually included?

Accepted Answer

Accommodation, ground transport, your guide, permits and entry fees, and the meals listed on the journey page. Flights are not — you book those yourself so you keep the airline, the routing and the miles.

Question 5

What happens if a journey is cancelled?

Accepted Answer

If we cancel — too few travellers, or conditions that make the route unsafe — you choose between a full refund and a transfer to any other departure. If you cancel, the sliding scale is set out in the booking terms before you pay anything.

Question 6

Who leads the trips?

Accepted Answer

One of our own guides, plus a local specialist in each region who lives there year-round. The second half of that pairing is why the days rarely go the way the itinerary predicted, and why they are usually better.